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Privacy policy

Last updated: November 2018

This privacy policy defines and informs you of how CROSSJECT uses and protects the information you may transmit to us when you use this website accessible from the following URL: https://www.crossject.com.

Please note that this privacy policy is subject to modification or updates by CROSSJECT at any time, particularly to comply with legislative, regulatory, jurisprudential, or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the user upon their online publication. It is therefore recommended that users regularly consult this privacy policy and cookie use policy to stay informed of any changes.

I. Personal data

In general, you can visit the CROSSJECT website without providing any personal information about yourself. Under no circumstances are you obliged to provide this information to CROSSJECT.

However, in case of refusal, you may not be able to benefit from certain information or services you have requested. As such, CROSSJECT may in certain cases request you to provide your name, first name, email address, phone number, company, and job title (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by CROSSJECT for the purposes specified in section 2 below as well as those specified at the end of each form.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the amended French Data Protection Act of January 6, 1978, CROSSJECT informs you of the following:

1. Identity of the data controller

The data controller is CROSSJECT, with its registered office at 6 Rue Pauline Kergomard, 21000 Dijon – France.
Tel: +33 (0)3 80 54 98 50

2. Purpose of processing

CROSSJECT may process your Personal Information:

  1. to provide you with the information or services you have requested (e.g., sending the Newsletter, commercial offers, or testimonials); and/or
  2. to collect information that enables us to improve our website, products, and services (notably through cookies); and/or
  3. to contact you regarding various events related to CROSSJECT, including updates to services or products and customer support.

3. Recipients

Only CROSSJECT is the recipient of your Personal Information. It is never transmitted to a third party, whether individually or in aggregate form, except for subcontractors used by CROSSJECT. Neither CROSSJECT nor any of its subcontractors engage in the commercialization of the personal data of visitors and users of its website.

CROSSJECT ensures in advance that its providers implement adequate safeguards and comply with strict confidentiality, usage, and data protection conditions.

4. Retention period

Your Personal Information is retained by CROSSJECT only for the time necessary for the purpose of the collection as indicated in section 2 above, which shall not exceed 36 months in any event.

5. Data protection rights

You have the following rights concerning your Personal Information, which you may exercise by writing to us at the postal address mentioned in point 1.

Right of access and communication of data

You have the right to access your Personal Information.

However, in view of CROSSJECT’s obligation to ensure the security and confidentiality of personal data, you are hereby informed that your request will be processed provided you can prove your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).

CROSSJECT informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (due to their number, repetitive or systematic nature).

To assist you in this process, in particular if you wish to exercise your right of access by sending a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”). We also ask you to prove your identity with 2 pieces of approved identification.

CNIL: model letter to exercise your right of access (in French)

Right to rectify data

Under this right, you are entitled by law to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

You can also define general and specific directives concerning the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made.

To assist you in this process, and in particular if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the postal address mentioned in point 1, by clicking on the following link to a model letter drawn up by the CNIL. We also ask you to prove your identity with 2 pieces of approved identification.

CNIL: model letter to rectify inaccurate data (in French)

Right to object

This right can only be exercised in one of the following two situations:

  1. When the exercise of this right is based on legitimate grounds; or
  2. When the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.

To help you in your approach, particularly if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link. We also ask you to prove your identity with 2 pieces of approved identification.

CNIL: model letter to object to data processing (in French)

6. Response times

CROSSJECT undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

7. Complaint to the competent authority

If you consider that CROSSJECT is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: CNIL: lodge a complaint (in French).

8. Contact

If you have any questions about our privacy policy, please contact us by e-mail at dpocrossject@crossject.com.

II. Cookie policy

When you first connect to the CROSSJECT website, you will be warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called “cookies”. Our policy on the use of cookies gives you a better understanding of the measures we have implemented to enable you to browse our website. In particular, it informs you of all the cookies present on our website, their purpose (part I.) and how to configure them (part II.).

1. General information about cookies on the CROSSJECT website

CROSSJECT, as publisher of this website, may install a cookie on the hard disk of your terminal (computer, tablet, cell phone, etc.) in order to guarantee you smooth and optimal browsing on our website.

“Cookies” are small text files of limited size that enable us to recognize your computer, tablet or cell phone and personalize the services we offer you.

The information collected via cookies does not in any way allow us to identify you by name. It is used exclusively for our own purposes, to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is disclosed to third parties unless CROSSJECT has obtained your prior consent, or where disclosure is required by law, court order or any administrative or judicial authority empowered to deal with such matters.

To give you a better idea of the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the CROSSJECT website, their name, purpose and retention period.

2. Setting your cookie preferences

You can accept or refuse cookies at any time.

When you first log on to the CROSSJECT website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your browsing on the CROSSJECT website (by loading a new page or clicking on various elements of the site, for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.

a. Cookies exempt from consent

In accordance with the recommendations of the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the website or their sole purpose is to enable or facilitate electronic communication. These include session ID cookies, authentication cookies, load balancing session cookies and interface personalization cookies. These cookies are fully subject to the present policy insofar as they are issued and managed by CROSSJECT.

b. Cookies requiring your prior consent

This requirement concerns cookies issued by third parties and described as “persistent” in that they remain on your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies (notably PIWIK), advertising cookies (which CROSSJECT does not use) and social network sharing cookies (notably from Facebook, YouTube, Twitter and LinkedIn).

Audience measurement cookies compile statistics on visits to and use of various elements of the website (such as the content/pages you have visited). This data is used to improve the ergonomics of the CROSSJECT website. An audience measurement tool is used on this website:

  • Matomo, whose privacy policy is available (in English only) from the following link: Matomo privacy policy.

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the CROSSJECT site, in particular via a sharing application “button” depending on the social network concerned. Four types of social network sharing cookies are present on the CROSSJECT site:

c. Various tools are available for setting cookie parameters

Most Internet browsers are configured by default to allow the deposit of cookies. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected, depending on the sender.

ATTENTION: We draw your attention to the fact that refusing to accept cookies on your terminal may nevertheless alter your user experience and your access to certain services or functionalities of this website. In this case, CROSSJECT declines all responsibility for any consequences linked to the deterioration of your browsing conditions which may occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. Such consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result.

Your browser also allows you to delete existing cookies from your terminal, or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but they do mean that you lose all the benefits of cookies.

Please take a look at the various tools available to you below to enable you to configure the cookies placed on your terminal.

d. Setting your browser parameters

Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, please click on the links below to access the appropriate menu in your browser:

For further information on cookie management tools, please visit the CNIL website (in French).